Rusty the Red Dragon

If when you receive your purchase it is not in satisfactory condition for any reason, you may return it within seven days and receive a full refund of the purchase price and any delivery charges. If we ask you to return the item, the return delivery costs will be refunded to you.
If the item is damaged in transit then it should be returned within seven working days and a new item will be sent in its place. The postage costs of the return will be refunded to you. 
If the item received is not that which was ordered please return it in its original condition within seven working days and a replacement will then be sent to you. The postage costs of the return will be refunded to you.
You have the right to cancel your order within seven days of receiving it. If you decide you no longer want the item after it has been dispatched, you may return it within seven working days and receive a full refund, including the original delivery charge but not including the return delivery costs. If this is simply a ‘change of heart’ the item must be received back by us in the same condition in which it was sent.
Please email us before making any return so that we can organise a replacement or refund quickly on receipt of the original item.

If you require more details please contact us.

Carriage is automatically calculated in the shopping basket or and you are able to see total carriage costs before buying and choose your location and available services on the shopping basket page.

All UK packages under 2KG are sent via Royal Mail, whilst heavier parcels are despatched via Yodel and require a signature on delivery. Note that deliveries to the Scottish Highlands & Islands, the Isle of Wight, Isle of Man and the Scilly Isles attract a significant surcharge from courier companies, so parcels to these destinations are normally sent via Royal Mail.

Foreign postage is similarly priced based but is set to be as near cost as possible. The checkout automatically adds the cost of Airmail, so if Surface is preferred purchasers will need to contact us for a quote.

We reserve the right to refuse an order if we consider we are unable to complete delivery at a reasonable cost.